--- title: Book a Demo Today! description: BuddyCare is a mobile care coordination platform that automates and digitizes care pathways. --- Buddy Healthcare's Care Coordination Platform # Please send us a message and book a meeting with us Our digital platform supports your hospital in delivering next-generation care pathways for your patients. We enhance your clinic’s efficiency by automating patient communication, reducing administrative burden, and lowering Did Not Attend (DNAs) rates and late cancellations. Send us a message or book a free platform demonstration by submitting the below form.  **Watch the overview video about the Solution.** ## About the Care Coordination Platform Buddy Healthcare's care coordination platform is an innovative, award-winning patient management solution enabling more efficient and automated care coordination for hospitals, such as the perioperative process. The user-friendly interface helps patients and healthcare professionals to come together and manage shared care remotely with information provision, guidance, and secure two-way communications. With the remote monitoring solution, clinical teams have real-time, at-a-glance visibility of their patients’ activities and an overview of the process, enabling them to intervene at the appropriate times. ## Why use the Care Coordination Platform for care pathway automation? - Automate pre-and post-surgery care coordination and communication → fewer phone calls, less paperwork - Improve cancellation and DNAs / no-show identification → cost and time savings - Provide more efficient new patient scheduling after cancellation - Automate all forms and in-app questionnaire collection and reporting   ## Dashboard for Care Personnel With the dashboard, the hospital care personnel can monitor patients’ care progress and see at-a-glance if patients have read all education, submitted in-app questionnaires and followed all instructions. The dashboard collects data during the patients’ pathways and enables patient interaction. The dashboard produces reports for analysis. ![nurse_buddy_computer](https://www.buddyhealthcare.com/hs-fs/hubfs/nurse_buddy_computer.jpg?width=1920&height=1080&name=nurse_buddy_computer.jpg) ![patient using the care coordination app](https://www.buddyhealthcare.com/hs-fs/hubfs/patient%20using%20the%20care%20coordination%20app.jpg?width=1921&height=1319&name=patient%20using%20the%20care%20coordination%20app.jpg) ## Mobile App for Patients The patient-facing app helps patients to navigate through their care pathways. Timed reminders and push notifications ensure patients get the right information at the right time. Patients can submit forms or in-app questionnaires to the care personnel and interact via the mobile app.  ![bhc-mobile](https://www.buddyhealthcare.com/hubfs/bhc-mobile.jpg "bhc-mobile") ```json { "@context" : "https://schema.org", "@type" : "Corporation", "address" : { "@type" : "PostalAddress", "addressCountry" : "Finland", "addressLocality" : "Helsinki", "postalCode" : "00510 ", "streetAddress" : "Kuortaneenkatu 2" }, "alternateName" : "Buddy Healthcare", "areaServed" : [ "US", "GB", "FI", "DE", "CA", "AT", "BE", "CZ", "CY", "DK", "GR", "GI", "HU", "IE", "IT", "MT", "MC", "NL", "NO", "PL", "PT", "RU", "ES", "SE", "CH", "AX", "EE", "FR", "LV", "LT", "LU", "LI", "RO", "SK", "SI" ], "contactPoint" : [ { "@type" : "ContactPoint", "areaServed" : [ "US", "GB", "FI", "DE", "CA", "AT", "BE", "CZ", "CY", "DK", "GR", "GI", "HU", "IE", "IT", "MT", "MC", "NL", "NO", "PL", "PT", "RU", "ES", "SE", "CH", "AX", "EE", "FR", "LV", "LT", "LU", "LI", "RO", "SK", "SI" ], "availableLanguage" : [ "en", "fi", "de" ], "contactType" : "sales", "email" : "info@buddyhealthcare.com", "telephone" : "+358 20 7352310" }, { "@type" : "ContactPoint", "areaServed" : [ "US", "GB", "FI", "DE", "CA", "AT", "BE", "CZ", "CY", "DK", "GR", "GI", "HU", "IE", "IT", "MT", "MC", "NL", "NO", "PL", "PT", "RU", "ES", "SE", "CH", "AX", "EE", "FR", "LV", "LT", "LU", "LI", "RO", "SK", "SI" ], "availableLanguage" : [ "en", "de", "fi" ], "contactType" : "technical support", "email" : "info@buddyhealthcare.com", "telephone" : "+358 20 7352310" }, { "@type" : "ContactPoint", "areaServed" : [ "US", "GB", "FI", "DE", "CA", "AT", "BE", "CZ", "CY", "DK", "GR", "GI", "HU", "IE", "IT", "MT", "MC", "NL", "NO", "PL", "PT", "RU", "ES", "SE", "CH", "AX", "EE", "FR", "LV", "LT", "LU", "LI", "RO", "SK", "SI" ], "availableLanguage" : [ "en", "de", "fi" ], "contactType" : "customer service", "email" : "info@buddyhealthcare.com", "telephone" : "+358 20 7352310" } ], "description" : "Buddy Healthcare – We help clinics by digitizing care pathways to remotely monitor and guide patients. Our patient guidance solution and care pathway management service are designed to help healthcare providers with the automation of information exchange through patients and mobile devices. The all-in-one software as a service (SaaS) consists of a mobile app for patients, a web based clinical dashboard for care personnel and digitized care pathways management service. Our goal is to help patients to become more informed and engaged with their treatment plan through their mobile phone’s information portal, while helping you, as healthcare professionals, to monitor and manage multiple patients’ progress simultaneously. By providing a secure information exchange through mobile phones that are connected to clinics, our service as a solution enables patients to become more active in their care process and thus potentiates better pre-operative, post-operative and recovery outcomes.", "logo" : "https://www.buddyhealthcare.com/hubfs/BHC_logo_high_res.png", "name" : "Buddy Healthcare Ltd.", "sameAs" : [ "https://www.instagram.com/buddyhealthcare/", "https://www.linkedin.com/company/buddy-healthcare/", "https://www.facebook.com/buddyhealthcare/", "https://twitter.com/buddyhealthcare", "https://www.youtube.com/channel/UC4hts6T1W0hNmX9tnmA00Sw" ], "url" : "https://www.buddyhealthcare.com/en/" } ``` ```json { "@context" : "http://schema.org", "@type" : "Service", "audience" : { "@type" : "Audience", "name" : "Healthcare providers, hospitals, clinics, doctors, nurses, surgeons, digital transformation team" }, "brand" : { "@type" : "Brand", "name" : "Buddy Healthcare" }, "description" : "BuddyCare is a service as a solution (SaaS), which helps hostpitals & clinics to digitise their care pathways, enable remote patient preparation for their surgeries or other medical appointments or operations. Patients can access to their care plan's information 24/7 in BuddyCare's patient information portal, which patients can access through their mobile phone. The pocket sized information portal is an app, which helps patients to seamlessly navigate through their care process’ steps and information. Automated notifications and reminders ensure that patients get the right information at the right time, leading them to be properly prepared for appointments or procedures. Patients can instantly submit digitised medical forms and questionnaires to hospital personnel, access video material related to their operation (or recovery) while the portal provides a secure, two-way, real-time communication channel. By using the care pathway monitoring dashboard, healthcare providers have a comprehensive, real-time view of all the patients enrolled in your clinical care pathways. The dashboard platform provides clinics with extensive capabilities to monitor and visualise patients’ compliance with their care plan. As a patient progresses through their carepath, attention notifications on care plan tasks are automated and sent to patients’ phones - while care personnel see from the dashboard which tasks have been completed and which are in progress. To assure that a patient is prepared for their next appointment, the dashboard notifies the care personnel about patients who are lagging behind in the preparation process and automatically sends the patients reminders to complete their care plan tasks, such as completing forms / and acknowledging information packets. Through the real time view of patient compliance, the care personnel can easily identify early signs of no- shows / cancellations. And combined with the direct communication channel between the patient's phone and the dashboard, the care personnel can intervene and reach out to the patient directly - no more time-intensive phone calls and unreliable emails or paper mailings. With fully automated patient guidance and data collection, clinics drastically reduce time spent on care coordination. The platform enables collection of standardized questionnaires such as PROMs (patient reported outcomes measures), PREMs (patient reported experience measurees) and QoLs (quality of life questionnaires), which allows hospital management to assess their care plans’ effectiveness and adjust resource planning accordingly.", "image" : "https://www.buddyhealthcare.com/hubfs/BHC_logo_high_res.png", "name" : "BuddyCare", "url" : "https://www.buddyhealthcare.com/en/" } ``` ```json { "@context" : "http://schema.org", "@type" : "WebSite", "alternateName" : "Buddy Healthcare", "name" : "Buddy Healthcare Ltd.", "url" : "https://www.buddyhealthcare.com/en/" } ``` ```json { "@context" : "http://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/", "name" : "Home Page", "position" : "1" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/platform", "name" : "Platform", "position" : "2" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/restarting-surgeries", "name" : "Restart Elective Surgeries Safely", "position" : "3" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/orthopedics", "name" : "Orthopedic Surgery", "position" : "4" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/ent-ear-nose-throat", "name" : "ENT Surgeries", "position" : "5" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/pediatric-surgery", "name" : "Pediatric Surgery", "position" : "6" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/plastics", "name" : "Plastic Surgery", "position" : "7" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/platform", "name" : "Platform", "position" : "8" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/obesity-surgery", "name" : "Obesity Surgery", "position" : "9" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/gastrointestinal-surgery", "name" : "Gastrointestal Surgery", "position" : "10" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/general-surgery", "name" : "General Surgeries", "position" : "11" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/vascular-surgery", "name" : "Vascular Surgery", "position" : "12" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/digital-breastfeeding-support", "name" : "Breastfeeding", "position" : "13" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/childpsychiatry", "name" : "Child Psychiatry", "position" : "14" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/gastroenterology", "name" : "Gastroenterology", "position" : "15" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/pain-management", "name" : "Pain Management", "position" : "16" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/telepsychiatry-services", "name" : "Telepsychiatry", "position" : "17" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/customers-and-testimonials", "name" : "Customers", "position" : "18" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/automated-patient-reminders", "name" : "Patient Reminders", "position" : "19" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/electronic-pre-operative-assessment", "name" : "Pre-operative Assessment", "position" : "20" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/electronic-patient-reported-outcomes-collection", "name" : "Patient Reported Outcome Measures' Collection", "position" : "21" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/news", "name" : "News and Customer Stories", "position" : "22" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/blog", "name" : "Blog", "position" : "23" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/about-us", "name" : "About Us", "position" : "24" }, { "@type" : "ListItem", "item" : "https://careers.buddyhealthcare.com/", "name" : "Career", "position" : "25" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/company/contact", "name" : "Contact", "position" : "26" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/frequently-asked-questions", "name" : "Frequently Asked Questions", "position" : "27" } ] } ``` ```json { "@context" : "https://schema.org", "@type" : "WebPage", "description" : "The most common examinations are gastroscopy and colonoscopy procedures. 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