Smarter patient management with automatic and manual labels

In healthcare, digital tools must go beyond convenience. They must ensure clinical safety and comply with regulations. Buddy Healthcare’s Care Coordination Platform is CE marked as a Class IIa medical device under the MDR, meaning it can safely manage patient data, support automated analysis, and provide decision-support visibility.

Building on this foundation, Buddy Healthcare introduces Automatic and Manual Labels to streamline patient management, enhance visibility, and ensure workflow automation and triage prompts. Labels appear in the Patient's view of the Pathway Management Dashboard, showing indicators such as “High fall risk”, “BMI > 35” or “Ready for rescheduling”, supporting efficient triage, monitoring, and coordination at a glance.

Labels are part of the platform’s functional concepts, which also include pathway logic, forms, algorithms, and messaging. These are supported by platform capabilities such as EHR integration through HL7 and FHIR, configurable rules, audit trails, user access management, secure environments, and interoperability. This ensures Labels are not isolated features but part of a cohesive platform that adapts to hospital workflows and strengthens clinical confidence.

Why labels matter

• Customisable to Every Unit - Configurable to reflect clinical or operational needs specific to each hospital or department.
  
  
• Accessible by Design - Fully Web Content Accessibility Guidelines (WCAG) 2.2-compliant, with configurable text and background colours.
  
  
• Full Audit Trail - Every label event, whether added, triggered, or removed, is logged for transparency and accountability.
  
  
• Visual Categorisation - Labels can use colour coding (e.g. Red-Amber-Green (RAG) scoring) to highlight risk levels, support triage, and guide clinical priorities at a glance.
  
  

  Automatic labels: Intelligence triggered by patient data

Automatic Labels are generated by the platform based on patient questionnaire responses, scoring tools, or defined pathway rules. They appear instantly in the Patients’ view of the Pathway Management Dashboard, ensuring that clinicians have immediate visibility of critical information.

Examples include:

• American Society of Anesthesiologists (ASA) grade
  
  
• Scoring results from tools such as the Duke Activity Status Index (DASI) or STOP-BANG questionnaire
  
  
• Body Mass Index (BMI) > 35
  

Use case highlights:

• Waiting list management - Periodic health check questionnaires can trigger RAG-coded labels, helping to reassess patient readiness and support dynamic scheduling.
  
  
• Remote care follow-up - Worsening symptoms reported by patients automatically generate labels, supporting clinicians in triage and escalation decisions.
  
  
• Pre-Operative assessment (POA) - POA questionnaires can automatically tag patients as eligible for earlier rescheduling.
  
  
• Workflow automation - Configured logic can trigger review points or flag pathway-specific criteria for intervention.
  
  Automatic Labels can be configured to disappear after review or persist until cleared, ensuring clarity in patient tracking and workflow management.
  

Manual labels: Context at the point of care

Manual Labels allow care teams to add structured context to any patient record throughout the care pathway. Like Automatic Labels, they appear directly in the Patients view of the Pathway Management Dashboard, acting as a shared, visual shorthand for clinical notes and operational statuses.

Examples include:

• High fall risk
  
  
• Pre-operative checklist complete
  
  
• Potential day surgery patient
  
  

Manual Labels are flexible and easy to update, ensuring multidisciplinary teams can communicate consistently without relying on free text notes or disconnected systems.

From functional concept to regulated capability

In Buddy Healthcare’s platform architecture, Labels are a functional concept built on a robust platform foundation. The platform provides essential services: interoperability, security, audit trails, and configuration, while functional concepts like Labels deliver the clinical and workflow value that hospitals rely on.

By combining these approaches, Buddy Healthcare avoids the pitfalls of fragmented, “point-solution” tools. Instead, Labels integrate seamlessly with other functional concepts such as forms, algorithms, scheduling, and messaging, creating a coordinated and scalable digital care pathway.

A platform built for clinical confidence

By aligning functional innovation (Labels, automation, pathway logic) with the assurance of MDR Class IIa compliance, Buddy Healthcare delivers more than software. It provides hospitals and healthcare systems with a trusted, scalable platform that empowers care teams to focus on what matters most: delivering timely, high-quality, well-coordinated care.