Customers The business case and benefits

The business case Building a stronger, smarter healthcare system

Buddy Healthcare streamlines processes, elevates quality of care, and saves healthcare organisations money. By decreasing administrative time, clinical appointments, and patient travel, our solution enhances efficiency and reduces the financial burden of care delivery. These improvements benefit not only healthcare organisations but also lead to lower complication rates, fewer readmissions, and more successful patient outcomes.

Beyond operational and economic advantages, Buddy Healthcare supports broader healthcare goals, including preventative care, patient empowerment, and equitable access. From reducing infection rates to promoting patient education and self-care, our platform strengthens patient pathways and enhances experiences, fostering a healthier, more connected population.

1hr.

Saved per patient

50%

Fewer no-shows

98%

Fewer phone calls

45%

Fewer pre-op. visits

Economic benefits Streamlined coordination every step of the way

Get measurable cost savings across the patient care continuum. By streamlining pre-operative assessments, reducing Did Not Attend (DNA) rates and reducing both clinical and administrative demands, our care coordination platform minimises the financial pressures of healthcare delivery. Fewer complications and shorter hospital stays mean fewer readmissions, translating into a more cost-effective model that benefits healthcare providers and patients alike. In fact, our care coordination platform has been proven to save surgery departments up to 60 minutes per patient and up to £1.2 million per year.

Through optimised workflows and digital efficiency, Buddy Healthcare significantly lowers operational expenses while supporting sustainable, high-quality care. Our solution aligns economic goals with clinical excellence, paving the way for a stronger healthcare system that maximises resources without sacrificing patient outcomes.

Efficiency benefits Reduce staff workload and manage more patients

Optimise workflows across the care pathway, freeing up clinical and administrative time. By reducing redundant processes and implementing fast-track and outpatient options, Buddy Healthcare enables providers to deliver care more efficiently and effectively. Patients experience smoother and standardised care pathways, while providers gain the flexibility to maximise every appointment and resource.

Our platform simplifies patient data collection and tracking, helping clinical teams stay focused on care instead of paperwork. Through increased pathway adherence and optimised patient flow, Buddy Healthcare transforms healthcare operations into a seamless, patient-centred process.

Quality benefits Improve outcomes through accurate communication

Enhance the quality of care by supporting best practices, reducing surgical complications, and improving patient satisfaction. Our platform empowers patients with clear, accessible information, encouraging active involvement in their care journey. Clinicians benefit from reduced revision rates and an optimised care process, leading to higher satisfaction and smoother workflows.

By focusing on patient education, communication, remote follow-up, and live monitoring, Buddy Healthcare helps healthcare providers deliver consistent, high-quality outcomes that improve patient health and satisfaction while enhancing the clinical experience.

Societal benefits Supporting public health and equitable healthcare

Buddy Healthcare extends its impact beyond clinical care, fostering healthier communities and improving access to quality healthcare. By enabling preventative care and supporting family involvement, our platform promotes holistic well-being. Patients benefit from increased health literacy and proactive engagement, resulting in better long-term health outcomes.

 

Our solution aligns with societal goals, supporting equitable access and reducing healthcare's environmental impact. Buddy Healthcare helps build a future where quality care is accessible, inclusive, and sustainable.

Customer success studies

How NHS Lanarkshire optimised patient flow with electronic pre-operative assessments

45% fewer pre-op visits

89% of patients did not need to call

91% patient approval

Digitised perioperative pathway allowed TUH to manage 50% more ENT patients preoperatively

50% increase in patient throughput

98% fewer phone calls

1h. pre-op. time savings per patient

How Orton hospital reduced its orthopaedic patients' post-operative visits by 20%

20% fewer post-operative visits

90% Patient-Reported Outcome Measures (PROMs) response rate

4.5/5 patient rating

Contact us Speak to an expert

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