What our customers are saying about us.
Our Customers and Testimonials
Case Studies and Examples
Tampere University Hospital ENT (ear, nose, throat) surgery process optimization
TAUH Valkeakoski Hospital was looking for improving ENT outpatient surgery process had room for improvement ranging from inviting the patient to the procedure of admitting the patient home after the procedure.
Read more about the pre-operative results:
- 50% more patients in one day
- 80% time reduction per patient
- 98% fewer phone calls
4,6/5 average patients likeliness score to recommend the app to other patients
Download Case Study to continue reading.

German University Hospital uses BuddyCare platform to optimize Pain Clinic's Care Coordination
The UKSH Pain Clinic’s care personnel follows the patients’ progress on their care pathways by monitoring the dashboard. The web-based dashboard is a useful tool for collecting all necessary patient data, forms and feedback. The progress and activity of the patient can be monitored by the treatment team at any time via the dashboard.

US-based company Enhances Recovery After Surgery (ERAS) through use of the BuddyCare Platform
Patients undergoing cholecystectomy, cancer excision, hernia repair, hip/knee replacement, and hysterectomy surgeries have now support and consultation through the app. Meanwhile nurses monitor patients remotely and provide personalized care through the care personnel dashboard.
- In the preoperative phase, the app provides information packages and digitized pre-questionnaires.
- In the postoperative phase, the app provides all necessary instructions such as surgical wound instructions, common symptoms list, returning to work, when to call the hospital.
- Additionally, the app features a pain meter, pain medication questionnaires, secure messaging, outtake assessments and automated reminders
Download Case Example to continue reading.

Satakunta Central Hospital Uses the BuddyCare Platform to Automate All Surgical Specialties Care Coordination and Patient Communication
Satakunta Central Hospital uses the BuddyCare Platform for digital patient engagement, care coordination automation, Patient-Reported Outcomes (PROs) and Patient-Reported Experiences collection and remote patient monitoring.
The hospital has expanded the use of the platform across all surgical specialties and physiatry. The following departments now use the platform:

Private hospital Orton reduced 20% Orthopedic Patients Post-op Visits and two Phone Calls per Patient with Use of the BuddyCare Platform
- The goal of the collaboration was to digitize orthopedic patients' communication, improve patient satisfaction, measure satisfaction through the platform, and improve operational efficiencies by eliminating unnecessary post-op visits and phone calls.
The Case Study present following results:
20% fewer post-operative visits
Two phone calls fewer per patient with the digitally engaged patients
89% App download rate
4,5/5 patients rating of the digitized care pathways
Download Case Study to continue reading.

Turku University Hospital's Psychiatric Unit Strengthens Digital Patient Engagement with the BuddyCare Platform
In October of 2020 Turku University Hospital's (Tyks) Psychiatric Neuromodulation Unit started using the BuddyCare Platform for digital patient engagement, automated patient support and data collection.
Patients receive all care-related information, instructions, reminders and maintenance treatment through the BuddyCare mobile application.
The Platform automatically collects pre-assessment forms and questionnaires and provides the data to the care personnel without the personnel having the need to contact the patients' manually through previously used traditional channels.
Download Case Example to continue reading.

Video Testimonials
Tampere University Hospital, Valkeakoski
Jaana Norrbacka
Head Nurse
TAYS Valkeakoski (ENT Department in Tampere University Hospital)
Subtitles available in English, Finnish and German (click CC button to change the language)
Orton, private hospital
Mikko Manninen
Head Clinician Orthopaedics
Orton
Subtitles available in English and Finnish (click CC button to change the language)
Testimonials
”The app relieves tension and uncertainty before the surgery.”
– Patient
”This is clearly the best health IT system I’ve ever seen.”
– Head Anesthesiologist, Central Hospital of Kanta-Häme
”We’ve been able to focus on patients instead of phone calls.”
– Head Nurse, Oulu University Hospital
The mobile app has been a great way to collect information/data and provide postoperative consultation to the patients.”
– CEO, The USA