New research paper: The economic effectiveness of a care coordination platform in the care process of surgical patients

Read the study findings

Modular all-in-one care coordination and pathway management platform

The BuddyCare Platform is used by leading university hospitals, central hospitals and private hospitals in Europe.
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We are helping transform the patient experience across
Europe

Our clients and partners include innovative hospitals, healthcare providers, and organisations that are or aim to be frontrunners in healthcare digitalisation.

They’ve already recognised Buddy Healthcare as their technology healthcare partner of choice. Together, we’ve successfully automated their care coordination processes with the high care provider and patient satisfaction rates.

Most of our clients have started digitising one medical speciality’s patients’ care pathway. Others have expanded our scalable platform to many other areas and today, we already cover 25 different medical specialities.

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Here you can find some of our clients and partners mentioned

Please get in touch if you’d like to discuss how you can improve your patients’ care today and tomorrow.

  • nhs
    mater
    vasa
    hdz
    satasairaala
    sairaala
    hus
    orton
    poliambulanza
  • recuror
    schuchtermann
    storz
    tartu
    tays]
    toulouse
    tyks2
    tyks-psy
    uksh

Case studies and customer stories

Our clients have more TIME TO CARE by making healthcare smarter

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Elsie clinical dashboard 2 Buddy MED-2
How NHS Lanarkshire optimised patient flow and filled surgical slots through its new electronic pre-operative assessment process Pre-operative assessment patients are now guided and educated through a pre-operative care pathway via a mobile App. The process helped hospitals to identify patients that don’t need to come to hospital, reducing clinical time required per patient and increasing the workforce efficiency.

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Day Surgery unit head nurse Jaana Norrbacka
How a digitised perioperative pathway allowed Tampere University Hospital to manage 50% more ENT patients preoperatively Key results:
  • 98% reduction in phone calls
  • 50% increase in daily management of patients
  • 1h+ Preoperative time saved per patient

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Older lady using an app Orton
How Orton hospital reduced its orthopaedic patients’ post-operative visits by 20% and increased PROMs response rates Key results:
  • 20% fewer post-operative visits
  • 2 phone calls fewer per patient with the digitally engaged patients
  • 90 % PRO questionnaire response rate

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UKSH Paincoach app
How a German university hospital used the BuddyCare platform to optimise Pain Clinic’s care coordination Parents received all information, instructions, weekly training material/exercises, and questionnaires through the hospital-branded mobile app in a digital format. Care personnel used a clinical dashboard to visualise gathered information and for two-way communications with patients.

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paediatric surgery unit bear-1
How Helsinki University hospital digitised paediatric cardiology care pathways Automated and digital care pathways not only modernised and sped up patient communication but also reduced administrative work and helped in identifying potential Did Not Attends or patients /families who need extra support.

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Elsie clinical dashboard
Estonian university hospital enables cardiac heart disease rehabilitation remotely with the BuddyCare platform

"This project gives us answers on how to make the current process of rehabilitation treatment for heart patients and the entire care journey more efficient for patients, healthcare professionals and the organisation providing healthcare services."

- Dr Rein Kuik, Clinical lead of the Sports Medicine and Rehabilitation Clinic

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Psychiatric Nurse using care coordination platform
Turku University Hospital's psychiatric unit implements the BuddyCare Platform for digital patient engagement

Psychiatric neuromodulation care pathways:

  • tDCS (transcranial Direct Current Stimulation)
  • ECT (Electroconvulsive therapy)
  • rTMS (transcranial magnetic stimulation)
  • Ketamine Infusion Therapy

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Siunsote cardiology patient using an app-3
Wellbeing services county of North Karelia offers digitised care pathways to coronary artery disease patients

North Karelia Central Hospital’s Heart Center has started using Buddy Healthcare’s care coordination platform and launched Finland’s first digitised care pathway for coronary artery disease patients.

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Video Testimonials

Tampere University Hospital, Valkeakoski

Jaana Norrbacka
Head Nurse
TAYS Valkeakoski  (ENT Department in Tampere University Hospital)

Subtitles are available in English, Finnish and German
(click the CC button to change the language)

Orton hospital

Mikko Manninen
Head Clinician Orthopaedics
Orton

Subtitles are available in English and Finnish  
(click the CC button to change the language)

Testimonials

Our customers are implementing digital transformation of patient care pathways

NHS logo

The digital platform looks at the whole patient journey from NHS referral to a surgeon to the listing theatre or  even post-theatre. We can use this platform to prepare patients for surgery, ensure they have the right information on board, give them early instructions on smoking, and advise them on nutrition and alcohol.

Electronic pre-operative assessment Lead
Anaesthesiologist, NHS

nhs

Before COVID-19 there was an 8 week wait for patients to get a pre-operative assessment appointment. We were very short staffed and our processes while very robust, were very old fashioned. Everything was on paper, whereas the rest of the hospital is digital. This has been an enormous project for our team across Lanarkshire, easily the biggest innovation we have seen in the last twenty years.

Dr. Miriam Stephens, Lead for Pre-operative Assessment in Lanarkshire

satasairaala

The automated instructions and patient reminders make it easier for the patient to prepare for surgery, and they have reduced our last-minute cancellations. In the post-op phase, the patient can send an image of the surgery wound for our surgery team through a secure messaging feature, and we can assess the healing remotely, thus reducing unnecessary post-operative visits to the hospital.”

Minna Westergård, Day Surgery Nurse, Satakunta Central Hospital