Updated: November 7, 2024 Privacy Policy

Effective Date of this Policy

This Privacy Policy is effective as of 7 November 2024. We may update or amend this policy from time to time, and any significant changes will be communicated on our website.

Controller of the Data

Buddy Healthcare Ltd Oy
Fredrikinkatu 47, 00100 Helsinki, Finland
+358 20 735 2310

For queries regarding data protection, please contact Teemu Vättö at firstname.lastname@buddyhealthcare.com.

Legal Bases for Processing

We process personal data based on the following legal grounds:

• Consent: For sending marketing communications (e.g., newsletters) when you have opted in.
• Legitimate Interests: To understand our customer base and improve our offerings.
• Contractual Necessity: To respond to contact requests made through the website.
• Legal Obligation: Where required by regulatory authorities.

Personal data will be retained only as long as needed to fulfil the purposes specified in this policy, comply with legal obligations, or until you withdraw your consent.

Data Subject Rights

Under GDPR, you have specific rights concerning your personal data. You may:

• Access the data we hold about you.
• Request Rectification of inaccurate data.
• Request Erasure (the 'right to be forgotten').
• Restrict Processing of your data in certain circumstances.
• Request Data Portability where applicable.
• Object to data processing for legitimate interests or direct marketing.
• Withdraw Consent for any processing based on consent, at any time.
• Lodge a Complaint with a supervisory authority if you believe your data is not being handled in compliance with GDPR.

Please contact privacy [at] buddyhealthcare.com or the address above for privacy-related requests.

Disclosure and Transfer of Personal Data

We do not disclose personal information to third parties outside Buddy Healthcare Ltd Oy, except to trusted service providers for storage and processing purposes in or outside the EU/EEA. These providers must ensure an adequate level of data protection and are prohibited from using the data for their own purposes.

Security Measures

Personal data is protected by appropriate technical and organisational measures. Access to this data is restricted to authorised employees of Buddy Healthcare Ltd Oy only.

Automatically Collected Information

We collect anonymous data about your interaction with our website for analytics and to improve the user experience. This includes information like your IP address, browser type, operating system, and browsing behaviour. This anonymous data is never combined with personally identifiable information.

Cookie Policy

Our website uses cookies to enhance functionality and track usage. Cookies are small text files stored on your device, and they help us improve your browsing experience. Cookies from third parties (e.g., Google Analytics) may also be used to gather data on site usage.

Types of Cookies Used

• Essential Cookies: Necessary for basic website functionality.
• Analytics Cookies: Help us understand how visitors use the website, so we can improve our content and navigation.

You can block or delete cookies via your browser settings. However, blocking some cookies may impact website functionality. For more information, see Google Analytics' privacy policy.

Contact for Data Protection Queries

For privacy requests or questions, please email privacy [at] buddyhealthcare.com or write to:
Buddy Healthcare Ltd Oy
Fredrikinkatu 47, 00100 Helsinki, Finland