--- title: Orthopaedic surgery congress - Buddy Healthcare description: BuddyCare patient engagement platform guides orthopedic surgery patients' digitally allow remote patient monitoring, and efficient PROMs collection. --- Care Coordination & Patient Management Platform We'll showcase how you can digitise and automate orthopaedic surgery patients' education, allow effortless remote patient monitoring, and collect PROMs.  [![Book a meeting](https://no-cache.hubspot.com/cta/default/2341524/57b6fd21-b0f7-4af2-a0f5-e193fb976f4c.png)](https://cta-redirect.hubspot.com/cta/redirect/2341524/57b6fd21-b0f7-4af2-a0f5-e193fb976f4c) ## Buddy Healthcare is recognised as the global technology healthcare partner of choice, enabling providers to deliver outstanding care and experience for their patients. Our mission is to implement the best possible digitised care pathways and form an effortless communication link between home and hospital.  ## Improved customer outcomes in orthopaedics 20% reduction in patients' post-op visits 89% of the patients chose digital support 4,5/5 patients rating of the digital care path ![patients-surgery-tasklist-in-mobile-app - reminders](https://www.buddyhealthcare.com/hs-fs/hubfs/patients-surgery-tasklist-in-mobile-app%20-%20reminders.jpg?width=1080&height=810&name=patients-surgery-tasklist-in-mobile-app%20-%20reminders.jpg) ## Automate your orthopaedic clinic's care coordination Buddy Healthcare's award-winning patient management digital solution enables more efficient, automated care coordination for hospitals, such as the perioperative process.  The user-friendly interface helps patients and orthopaedic clinic healthcare professionals to come together and manage shared care remotely with information provision, guidance, and secure two-way communications. With the remote clinical monitoring platform, care personnel have real-time at-a-glance visibility of their patients' activities and an overview of the process, enabling them to intervene at the appropriate times. The digital platform educates and reminds orthopaedic patients about upcoming tasks automatically and the patient is always aware of the next steps or which tasks need to be completed. The patient-facing mobile app has an easy-to-use timeline that provides patients with all information related to their care. **Before orthopaedic surgery it is important to inform the patient of the following:** - Surgery and preparation information - Information and pre-arrangements of the recovery period - Medicine discontinuation and fastening reminders - Electronic [Pre-operative assessment collection](https://www.buddyhealthcare.com/en/electronic-pre-operative-assessment?hsLang=en) - Pre-surgery checklist **After orthopaedic surgery, hospitals need to provide information and collect data, such as:** - Wound care instructions - Rehabilitation training and instructions - Information on how to take pain killers and a pain scale - Electronic patient-reported outcomes and experiences collection  ([ePROMs and ePREMs](https://www.buddyhealthcare.com/en/electronic-patient-reported-outcomes-collection?hsLang=en)) - Outcome scores (e.g. OHS/OKS, HOOS/KOOS) ** ** ## CASE STUDY: Orton hospital reduced 20% of orthopaedic patients' post-operative visits and two phone calls per patient with the use of the BuddyCare Platform Private hospital Orton partnered with Buddy Healthcare in 2017. The goal of the collaboration was to digitise orthopaedic patients' communication, improve patient satisfaction, measure satisfaction through the platform, and improve operational efficiencies by eliminating unnecessary post-operative visits and phone calls. **The Case Study presents the following results: ** - **20% **fewer post-operative visits - **Two **phone calls fewer per patient with the digitally engaged patients - **89% **app download rate - **4,5/5 **patients' rating of the digitised care pathways [![Read more](https://no-cache.hubspot.com/cta/default/2341524/53d6c861-c231-4bfd-9b83-df42a888fcbf.png)](https://cta-redirect.hubspot.com/cta/redirect/2341524/53d6c861-c231-4bfd-9b83-df42a888fcbf) ![older orthopaedic patient with ipad](https://www.buddyhealthcare.com/hs-fs/hubfs/older%20orthopaedic%20patient%20%20with%20ipad.jpeg?width=1819&height=1152&name=older%20orthopaedic%20patient%20%20with%20ipad.jpeg) ![Elsie clinical dashboard 2 Buddy MED-1](https://www.buddyhealthcare.com/hs-fs/hubfs/Elsie%20clinical%20dashboard%202%20Buddy%20MED-1.jpg?width=1773&height=1182&name=Elsie%20clinical%20dashboard%202%20Buddy%20MED-1.jpg) ## CASE STUDY: # NHS Lanarkshire's electronic pre-operative assessment process optimises patient flow and helps fill surgical slots Working with Buddy Healthcare, NHS Lanarkshire hospital Board has launched “Elsie”, its new ePreOp digital platform. Elsie was designed to replace the previous resource-heavy “paper-based” system, which required every patient, no matter their fitness for surgery, to attend a hospital appointment to answer questions with a nurse. With Buddy Healthcare's electronic pre-operative assessment platform, the surgical teams in three NHS Lanarkshire hospitals can now remotely assess and monitor patients' progress and surgical readiness. The care teams use the clinical dashboard to gather and visualise patients' submitted health data. The clinical dashboard allows the care teams to manage a clinic or department of patients and monitor progress. It notifies of uncompleted tasks or reduced engagement when necessary. *"Before COVID-19 there was an 8 week wait for patients to get a pre-operative assessment appointment. We were very short staffed and our processes while very robust, were very old fashioned. Everything was on paper, whereas the rest of the hospital is digital. This has been an enormous project for our team across Lanarkshire, easily the biggest innovation we have seen in the last twenty years." Dr Miriam Stephens, Lead for Pre-operative Assessment in Lanarkshire * [![Read more](https://no-cache.hubspot.com/cta/default/2341524/27e5cc68-0c8c-41e4-b61b-20b79ca6da28.png)](https://cta-redirect.hubspot.com/cta/redirect/2341524/27e5cc68-0c8c-41e4-b61b-20b79ca6da28) ## Available orthopaedic PROMs and diagnostic questionnaires #### Patient-Reported Outcome Measures, PROMs ASES Shoulder Score Harris Hip Score HOOS HOOS-12 HOOS JR iHOT-33 IKDC Questionnaire KOOS KOOS, JR. Knee survey KSS OHS OKS OSS SPADI Örebro   #### Physiotherapy/orthopaedics, PROMs #### Back Pain Index NDI NRS #### Orthopaedics, self-reported  BCTQ** **Copenhagen Knee ROM Scale NDI NRS Tampa Scale WOMAC   ## Available orthopaedic care pathways Anterior cruciate ligament, ACL Back surgery Back ossification surgery Fracture Management Tool - DEXA measurement care pathway Hip joint replacement Knee joint replacement Neck surgery Osteoarthritis pain (hip and knee) Prolapsed Disc Surgery Spinal disc herniation    **Can't find the orthopaedic care pathway you are looking for? Contact us and we'll create your care pathway shortly.** ## Virtual Care with the BuddyCare Platform ### Mobile App for Patients - The patient-facing BuddyCare app helps patients to navigate through their care pathways. - Timed reminders and push notifications ensure that patients get the right information at the right time. - Patients can submit forms or in-app questionnaires to the care personnel and interact via the mobile app.  ![desktop-mobile-image-1](https://www.buddyhealthcare.com/hubfs/desktop-mobile-image-1.png "desktop-mobile-image-1") ### Dashboard for Care Personnel - With the dashboard, the hospital care personnel can monitor patients' care progress and see at-a-glance if patients have read all education, submitted in-app questionnaires and followed all instructions. - The dashboard collects data during the patients' pathways and enables patient interaction. - The dashboard produces reports for analysis. [![Book a meeting](https://no-cache.hubspot.com/cta/default/2341524/57b6fd21-b0f7-4af2-a0f5-e193fb976f4c.png)](https://cta-redirect.hubspot.com/cta/redirect/2341524/57b6fd21-b0f7-4af2-a0f5-e193fb976f4c) ## Watch the overview video about the Platform. ```json { "@context" : "https://schema.org", "@type" : "Corporation", "address" : { "@type" : "PostalAddress", "addressCountry" : "Finland", "addressLocality" : "Helsinki", "postalCode" : "00510 ", "streetAddress" : "Kuortaneenkatu 2" }, "alternateName" : "Buddy Healthcare", "areaServed" : [ "US", "GB", "FI", "DE", "CA", "AT", "BE", "CZ", "CY", "DK", "GR", "GI", "HU", "IE", "IT", "MT", "MC", "NL", "NO", "PL", "PT", "RU", "ES", "SE", "CH", "AX", "EE", "FR", "LV", "LT", "LU", "LI", "RO", "SK", "SI" ], "contactPoint" : [ { "@type" : "ContactPoint", "areaServed" : [ "US", "GB", "FI", "DE", "CA", "AT", "BE", "CZ", "CY", "DK", "GR", "GI", "HU", "IE", "IT", "MT", "MC", "NL", "NO", "PL", "PT", "RU", "ES", "SE", "CH", "AX", "EE", "FR", "LV", "LT", "LU", "LI", "RO", "SK", "SI" ], "availableLanguage" : [ "en", "fi", "de" ], "contactType" : "sales", "email" : "info@buddyhealthcare.com", "telephone" : "+358 20 7352310" }, { "@type" : "ContactPoint", "areaServed" : [ "US", "GB", "FI", "DE", "CA", "AT", "BE", "CZ", "CY", "DK", "GR", "GI", "HU", "IE", "IT", "MT", "MC", "NL", "NO", "PL", "PT", "RU", "ES", "SE", "CH", "AX", "EE", "FR", "LV", "LT", "LU", "LI", "RO", "SK", "SI" ], "availableLanguage" : [ "en", "de", "fi" ], "contactType" : "technical support", "email" : "info@buddyhealthcare.com", "telephone" : "+358 20 7352310" }, { "@type" : "ContactPoint", "areaServed" : [ "US", "GB", "FI", "DE", "CA", "AT", "BE", "CZ", "CY", "DK", "GR", "GI", "HU", "IE", "IT", "MT", "MC", "NL", "NO", "PL", "PT", "RU", "ES", "SE", "CH", "AX", "EE", "FR", "LV", "LT", "LU", "LI", "RO", "SK", "SI" ], "availableLanguage" : [ "en", "de", "fi" ], "contactType" : "customer service", "email" : "info@buddyhealthcare.com", "telephone" : "+358 20 7352310" } ], "description" : "Buddy Healthcare – We help clinics by digitizing care pathways to remotely monitor and guide patients. Our patient guidance solution and care pathway management service are designed to help healthcare providers with the automation of information exchange through patients and mobile devices. The all-in-one software as a service (SaaS) consists of a mobile app for patients, a web based clinical dashboard for care personnel and digitized care pathways management service. Our goal is to help patients to become more informed and engaged with their treatment plan through their mobile phone’s information portal, while helping you, as healthcare professionals, to monitor and manage multiple patients’ progress simultaneously. By providing a secure information exchange through mobile phones that are connected to clinics, our service as a solution enables patients to become more active in their care process and thus potentiates better pre-operative, post-operative and recovery outcomes.", "logo" : "https://www.buddyhealthcare.com/hubfs/BHC_logo_high_res.png", "name" : "Buddy Healthcare Ltd.", "sameAs" : [ "https://www.instagram.com/buddyhealthcare/", "https://www.linkedin.com/company/buddy-healthcare/", "https://www.facebook.com/buddyhealthcare/", "https://twitter.com/buddyhealthcare", "https://www.youtube.com/channel/UC4hts6T1W0hNmX9tnmA00Sw" ], "url" : "https://www.buddyhealthcare.com/en/" } ``` ```json { "@context" : "http://schema.org", "@type" : "Service", "audience" : { "@type" : "Audience", "name" : "Healthcare providers, hospitals, clinics, doctors, nurses, surgeons, digital transformation team" }, "brand" : { "@type" : "Brand", "name" : "Buddy Healthcare" }, "description" : "BuddyCare is a service as a solution (SaaS), which helps hostpitals & clinics to digitise their care pathways, enable remote patient preparation for their surgeries or other medical appointments or operations. Patients can access to their care plan's information 24/7 in BuddyCare's patient information portal, which patients can access through their mobile phone. The pocket sized information portal is an app, which helps patients to seamlessly navigate through their care process’ steps and information. Automated notifications and reminders ensure that patients get the right information at the right time, leading them to be properly prepared for appointments or procedures. Patients can instantly submit digitised medical forms and questionnaires to hospital personnel, access video material related to their operation (or recovery) while the portal provides a secure, two-way, real-time communication channel. By using the care pathway monitoring dashboard, healthcare providers have a comprehensive, real-time view of all the patients enrolled in your clinical care pathways. The dashboard platform provides clinics with extensive capabilities to monitor and visualise patients’ compliance with their care plan. As a patient progresses through their carepath, attention notifications on care plan tasks are automated and sent to patients’ phones - while care personnel see from the dashboard which tasks have been completed and which are in progress. To assure that a patient is prepared for their next appointment, the dashboard notifies the care personnel about patients who are lagging behind in the preparation process and automatically sends the patients reminders to complete their care plan tasks, such as completing forms / and acknowledging information packets. Through the real time view of patient compliance, the care personnel can easily identify early signs of no- shows / cancellations. And combined with the direct communication channel between the patient's phone and the dashboard, the care personnel can intervene and reach out to the patient directly - no more time-intensive phone calls and unreliable emails or paper mailings. With fully automated patient guidance and data collection, clinics drastically reduce time spent on care coordination. The platform enables collection of standardized questionnaires such as PROMs (patient reported outcomes measures), PREMs (patient reported experience measurees) and QoLs (quality of life questionnaires), which allows hospital management to assess their care plans’ effectiveness and adjust resource planning accordingly.", "image" : "https://www.buddyhealthcare.com/hubfs/BHC_logo_high_res.png", "name" : "BuddyCare", "url" : "https://www.buddyhealthcare.com/en/" } ``` ```json { "@context" : "http://schema.org", "@type" : "WebSite", "alternateName" : "Buddy Healthcare", "name" : "Buddy Healthcare Ltd.", "url" : "https://www.buddyhealthcare.com/en/" } ``` ```json { "@context" : "http://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/", "name" : "Home Page", "position" : "1" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/platform", "name" : "Platform", "position" : "2" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/restarting-surgeries", "name" : "Restart Elective Surgeries Safely", "position" : "3" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/orthopedics", "name" : "Orthopedic Surgery", "position" : "4" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/ent-ear-nose-throat", "name" : "ENT Surgeries", "position" : "5" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/pediatric-surgery", "name" : "Pediatric Surgery", "position" : "6" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/plastics", "name" : "Plastic Surgery", "position" : "7" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/platform", "name" : "Platform", "position" : "8" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/obesity-surgery", "name" : "Obesity Surgery", "position" : "9" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/gastrointestinal-surgery", "name" : "Gastrointestal Surgery", "position" : "10" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/general-surgery", "name" : "General Surgeries", "position" : "11" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/vascular-surgery", "name" : "Vascular Surgery", "position" : "12" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/digital-breastfeeding-support", "name" : "Breastfeeding", "position" : "13" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/childpsychiatry", "name" : "Child Psychiatry", "position" : "14" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/gastroenterology", "name" : "Gastroenterology", "position" : "15" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/pain-management", "name" : "Pain Management", "position" : "16" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/telepsychiatry-services", "name" : "Telepsychiatry", "position" : "17" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/customers-and-testimonials", "name" : "Customers", "position" : "18" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/automated-patient-reminders", "name" : "Patient Reminders", "position" : "19" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/electronic-pre-operative-assessment", "name" : "Pre-operative Assessment", "position" : "20" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/electronic-patient-reported-outcomes-collection", "name" : "Patient Reported Outcome Measures' Collection", "position" : "21" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/news", "name" : "News and Customer Stories", "position" : "22" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/blog", "name" : "Blog", "position" : "23" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/about-us", "name" : "About Us", "position" : "24" }, { "@type" : "ListItem", "item" : "https://careers.buddyhealthcare.com/", "name" : "Career", "position" : "25" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/company/contact", "name" : "Contact", "position" : "26" }, { "@type" : "ListItem", "item" : "https://www.buddyhealthcare.com/en/frequently-asked-questions", "name" : "Frequently Asked Questions", "position" : "27" } ] } ``` ```json { "@context" : "https://schema.org", "@type" : "WebPage", "description" : "BuddyCare care coordiantion platform & service are designed to help orthopedic clinics to speed up their patient preparation process and reduce organisational burden brought by surgical backlogs. 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