Mobile Care Coordination &
Patient Engagement Platform



Buddy Healthcare app pain meter

Engage Patients With an App

An easy-to-use mobile app helps patients to navigate through their care pathways and ensures that patients have access to important care-related information 24/7.

Automated and timed reminders and push notifications ensure that patients get the right information at the right time.

Push notifications can be used to share:

• Information on the operation
• Administrative forms (pre-operative assessment)
• Prehabilitation instructions
• Procedure checklist
• Educational videos or photos
• When to take/stop the medication
• Wound care information
• Rehabilitation exercises
• Pain meter and other VAS measurements
• In-app questionnaires (PROMs, PREMs, QoL)
• Secure two-way messaging between patients and care teams

White label app enhances care provider’s brand.

The mobile app and care pathways will be customised based on the healthcare provider’s needs, preferences, and brand.

Patients likeliness
score to recommend the app

Mobile app use improves patient compliance and satisfaction.

Improve Operational Efficiency with Automated Care Coordination

BuddyCare Platform automates care personnel’s care coordination as the patient-facing mobile app instructs patients with timed information, reminders, and in-app questionnaires collection.

Reduce phone calls and mailings

When all the forms (pre-operative assessment, PROMs, PREMs) and patient materials have been digitised and sending and collection are automated, there is rarely a need to make calls to the patients. Leaned processes, automated questionnaires collection and patient guidance results in reduced administrative work and costs.

Consistent and transparent care pathways for patients

The use of the mobile app as a communication means ensures that all patients attending a particular procedure receive the same information through the same channel, which makes the care process consistent and transparent. Care process consistency helps the hospital management, for example, to evaluate the patient-reported experiences (PREMs) better. The platform enables providers to configure their own automation rules and timers to customize the best possible automated care coordination process.


Follow up on Patients' Progress with Remote Patient Monitoring (RPM)

Through the clinical dashboard care providers have a real-time 360 degrees view over all of the patients’ care pathways and activities. The platform provides attention notifications if a patient is about to deviate from the care pathway helping healthcare providers to intervene sooner to early signs of potential Did Not Attends (DNAs)/  no-shows or cancellations. The interactive platform allows sending extra reminders and messages to the patients at risk.

Patient Health Data Collection and Real-time Reporting

Collect data through the app

The platform is an efficient way to collect electronic patient-reported outcomes (PROMs), patient-reported experiences (PREMs), and QoL questionnaires. Short split questionnaires collected from patients’ app after each step in the care pathway ensure high response rates and high-quality answers.

Use the data reporting for analysis

The platform collects structured data and provides hospital management reports for analysing care pathways and patient feedback.


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Automated care coordination and remote patient monitoring reduce care personnel's workload, patients' DNAs/no-shows, and late cancellations resulting in reduced healthcare costs.

Standardised Questionnaires Digitised in the BuddyCare Platform


Patient-Reported Outcome Measures, PROMs

ASES Shoulder Score
Copenhagen Knee ROM Scale
Harris Hip Score
IKDC Questionnaire
KOOS, JR. Knee survey
Tampa Scale
Back Pain Index

Chronic Pain/Pain
NRS Pain

Quality of Life Questionnaires, QoL

Other questionnaires
RPE Scale

Mobile App
Access the platform with native iOS and Android apps.

Dashboards, Reports, and Analytics
View the data you need for quality improvement through custom Dashboards, Reports, and Analytics.

Customized Care Protocols
All the care paths and workflows can be customised to the needs of your organisation.

Customized Branding
The Platform can be provided as a white-label solution. Patients will use your own proprietary app.

Patient-Reported Outcomes
Collect patient-reported outcomes or patient-reported experiences automatically and in real-time.




The BuddyCare Platform is available in multiple languages: Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Polish, Portuguese (Brazilian) Spanish, and Swedish.

Patient Education
Empower your patients with engaging education resources following best-practice, evidence-based guidelines.

Pain Meter / VAS measurements
Monitor the pain of your patients with a built-in VAS Pain Meter.

Secure Messaging
Send and Receive Secure Messages including text or photos to ensure your patients get the personal care they need.

Smart Reminders
Automatically assign patients personalised reminders e.g. discontinuation of anticoagulants before a surgery.

GDPR and HIPAA Compliant
All information shared over the platform is GDPR and HIPAA Compliant.

We are certified and safe

CE certification class I medical devices
ISO 13485 Quality Management System Certificate
EU GDPR Compliant
HIPAA compliant