Mobile Care Coordination & Patient Engagement Platform

BuddyCare platform automates patients care coordination process
Patients can submit pain values to hospitals through pain meter

Engage Patients With an App

An easy-to-use mobile app helps patients to navigate through their care pathways and ensures that patients have access to important care related information 24/7.

Timely automated reminders and push notifications ensure that patients get the right information at the right time.

Push notifications can be used to share

• Information on the operation
• Administrative forms
• Procedure checklist
• Educational videos or photos
• When to take / stop the medication
• Wound care information
• Rehabilitation exercises
• Pain meter
• In-app questionnaires (PROM, PREM, QoL)
• Secure messaging between patients and care teams

White label app enhances care provider’s brand.
The mobile app and care pathways will be customized based on the healthcare provider’s needs, preferences, and brand.

Over

90%

Patients likeliness
score to recommend the app

Mobile app use improves patient compliance and satisfaction.

Improve operational efficiency with automated care coordination

BuddyCare Platform automates care personnel’s care coordination as the patient-facing mobile app instructs patients with timely information, reminders and in-app questionnaires collection.

Reduce phone calls and mailings

When all the forms (pre-questionnaires, PROMs, PREMs) and patient materials have been digitized and sending and collection is automated, there is rarely need to make calls to the patients. Leaned processes, automated questionnaires collection and patient guidance results in reduced administrative work and costs.

Consistent and transparent care pathways for patients

The use of the mobile app as a communication means ensures that all patients attending a particular procedure receive the same information through the same channel, which makes the care process consistent. Care process consistency helps the management, for example, to evaluate the patient-reported experiences (PREMs) better. The platform enables providers to configure their own automation rules and timers to customize the best possible automated care coordination process.

Hospitals use BuddyCare Platform to automate care coordination process
Hospitals use BuddyCare Platform for remote patient monitoring

Follow up patients' progress with remote patient monitoring (RPM)

Through the dashboard care providers have a real-time 360 degrees view over all of the patients’ care pathways and activities. The platform provides attention notifications if a patient is about to deviate from the care pathway helping healthcare providers to intervene sooner to early signs of potential no-shows or cancellations. The interactive platform allows sending extra reminders and messages to the patients at risk.

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Patient data collection and management reporting

Collect data through the app

The platform is an efficient way to collect patient-reported outcomes (PROMs), patient-reported experiences (PREMs), and QoL questionnaires. Short split questionnaires collected from patients’ app after each step in the care pathway ensure high response rates and high-quality answers.

Use the data reporting for analysis

The platform collects structured data and provides hospital management reports for analyzing care pathways and patient feedback.

BuddyCare platform automates patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) collection
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Automated care coordination and remote monitoring reduce care personnel's workload, patients' no-shows, and cancellations resulting in reduced healthcare costs.

Standardized Questionnaires Digitized in the BuddyCare Platform

Patent-Reported Outcome Measures, PROMs

Orthopedics
ASES Shoulder Score
Copenhagen Knee ROM Scale
Harris Hip Score
HOOS
HOOS-12
HOOS JR
iHOT-33
IKDC Questionnaire
KOOS
KOOS, JR. Knee survey
KSS
OHS
OKS
OSS
Tampa Scale
WOMAC

Physiotherapy/Orthopedics

Back Pain Index
NDI
NRS


Chronic Pain/Pain
CPAQ-8
PCS
MPI
NRS Pain

Quality of Life Questionnaires, QoL

EQ-5D
15D
SF-12
SF-36/RAND-36


Other questionnaires

CPMAS
HADS
ICIQ
ISI
mYPAS
RPE Scale

Features

Mobile and Web
Access the platform with native iOS and Android apps or through web-browser.

Dashboards, Reports, and Analytics
Dashboards, Reports, and Analytics View the data you need for quality improvement through custom Dashboards, Reports, and Analytics.

Customized Care Protocols
All the care paths and workflows can be customized to the needs of your organization.

Customized Branding
The Platform can be provided as a white-label solution. Patients will use your own proprietary app.

Patient Reported Outcomes
Collect patient reported outcomes automatically and in real-time.

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Languages
BuddyCare Platform is available in multiple languages: Dutch, English, Finnish, French, German, Indonesian, Italian, Polish, Portuguese (Brazilian) Spanish, and Swedish.

Patient Education
Empower your patients with engaging education resources following best-practice, evidence-based guidelines.

Pain Meter
Monitor the pain of your patients with a built-in VAS Pain Meter.

Secure Messaging
Send and Receive Secure Messages including text or photos to ensure your patients get the personal care they need.

Smart Reminders
Automatically assign patients personalized reminders e.g. discontinuation of anticoagulants before a surgery.

GDPR and HIPAA Compliant
All information shared over the platform is GDPR and HIPAA Compliant.

We are certified and safe

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  • Home
  • Outcomes
  • Patient Education
  • Forms and Questionnaires
  • Automatic Reminders
  • Instructions after surgery
  • Enhancing rapid recovery
  • Outcome Measuring
  • Complete digital solution