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Buddy Healthcare - A VitalHub Company

ANNUAL CUSTOMER CONFERENCE 2026

Registration for Customer Conference 2026

Event Venue

Solo Sokos Hotel Pier 4
Meeting Room Itämeri (1st floor)

Address: Katajanokanlaituri 4,
00160 Helsinki

Participation includes

  • Lectures, panels
  • Lunches
  • Evening reception
  • Dinner
  • Participants are responsible for arranging their own travel and accommodation and covering the costs. 

Partner hotel

Solo Sokos Hotel Pier 4

Discounted room rates:

  • Solo single room: €175 / room/night
  • Solo double room: €205 / room/night
  • Solo Supreme single room with sea view: €235 / room/night
  • Solo Supreme double room with sea view: €265 / room/night

Reservations

Rooms can be booked for the night of 29–30 October (a limited number of rooms are also available for the night of 28–29 October) online, by email or by phone.

Bookings can be made online:
www.sokoshotels.fi

Booking code: BBUDDY

Email: sokos.hotels@sok.fi

Phone: +358 300 870 000 (Sokos Hotels Sales Service / individual room bookings)

When booking by phone or email, please also mention the booking code: BBUDDY


Additional Information on accommodation

  • Rooms should be booked as early as possible (The hotel will begin releasing rooms from the Buddy Healthcare allocation from 9 September onwards)
  • The hotel is located in the same building as the meeting facilities
  • Check-in from 3pm onwards.
  • Each guest is responsible for making and paying for their own reservation (payment at the hotel)
  • Rates include buffet breakfast, VAT and Wi-Fi

Cancellations and amendments

Please notify us of any cancellations or changes as early as possible

Email: pipsa@buddyhealthcare.com

Phone: +358 40 216 4930

 

Preliminary programme:

Thursday, October 29

09:30 Morning Coffee and light refreshments

10:00 Welcome and the Buddy Healthcare 10-year story
Jussi Määttä, CEO, Buddy Healthcare
Peter Hänninen, COO, Buddy Healthcare
Hosted by Jenni Kivessilta

10:30 Integration of the Coralia ERP System and Care Coordination System and Its Opportunities, Including Data Lake Capabilities
Juuso Koivula-Miina, Development Manager, Heart Hospital

11:00 Coralia Anaesthesia form
Petra Leppäkoski, Registered Nurse, Care Planner, Heart Hospital

11:30 Lunch
Harbore

12:30 The phenomenon of unmet need – the high cost of organisation-centred ways of working,
Hermanni Hyytiälä, Doctoral researcher, organisational analyst

13:30 The impact and cost-effectiveness of digital services and how to measure them in healthcare and social services:
research perspectives,
Elina Laukka,  Director of Research, Development and Innovation, The Wellbeing Services County of Ostrobothnia

14:00 Coffee Break

14:30 Panel Discussion: Measuring the Impact of Digital Health Services
Sampo Syrjäläinen, Director, Digital Hospitals, Nordic Healthcare Group
Annaleena Heikkilä, MD, PhD
Elina Laukka,  Director of Research, Development and Innovation, The Wellbeing Services County of Ostrobothnia

15:30 Generating Outcomes Data with the EQ-5D-5L Quality of Life Instrument to Support Clinical Practice and Data-Driven Management
Susanna Heinonen, Senior Specialist (Strategy, Development and Digitalisation), Doctoral Researcher and PhD Candidate,
The Wellbeing Services County of Ostrobothnia

16:00 Closing Remarks and Transfer to Hotels

19:00 Dinner and Evening Programme
Restaurant Harbore, Solo Sokos Hotel Pier 4

Friday, October 30

09:30 Morning Coffee

10:00 Digital services in Pirkanmaa area around the TaysPolku Care Coordination Platform
Annika Palola, Digital Services Specialist, Pirkanmaa Wellbeing Services County

10:30 Experiences of using the Care Coordination platform in cancer treatment and follow-up care, 
Riia Nuoranne, Clinical Nurse Specialist (CNS) and Miia Partti, Nurse, Pirkanmaa Wellbeing Services County

11:00 Updates from Kymenlaakso Wellbeing Services County
Hanna Hovi, Nursing Specialist, Kymenlaakso Wellbeing Services County

11:30 Lunch
Harbore

12:30 Stronger Together: The Next Chapter – Continuity, Investment and New Opportunities with VitalHub,
Mike Sanders,  EVP UK, Europe & Middle East, VitalHub

13:00 Does the map of digital healthcare match reality? Where are we heading?
Annaleena Heikkilä, MD, PhD

13:45 Coffee Break

14:15 Buddy Healthcare Care Coordination platform roadmap
Pekka Front, VP of Product, Buddy Healthcare

14:45 Closing Remarks

15:00 Event Ends


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