Fully automated processes Electronic pre-operative assessment 

Electronic pre-operative assessment Support the recovery of elective surgery

Electronic pre-operative assessment services can play a vital role in the recovery of elective surgery. Pre-operative assessment of low-risk patients can be done faster and more efficiently with the help of digital solutions.

Digitally collecting pre-operative assessments is convenient and effective for both patients and care teams. Patients can enter their data at their own pace ahead of appointments. Remote vetting is much more efficient and agile for the care personnel, thus eliminating unnecessary inquiries, optimising the use of resources and reducing costs.

A digitised pre-operative process enhances pre-operative assessment clinic efficiency, optimises waiting list management, reduces unnecessary pre-operative hospital visits, helps in filling surgical slots, and allows patient care at the right time and place.

Nurse reviewing pre-operative patient data on a pathway management dashboard to enhance surgical care efficiency.
98%

Fewer pre-operative
phone calls

1hr.

Reduction in time spent per patient preoperatively

50%

Lower cancellation
and did not attend rates

How does the electronic pre-operative assessment work?

The care coordination platform automatically educates and reminds patients about upcoming tasks and the patient is always aware of what the next steps need to be taken or which tasks need to be completed.

Mobile App helps patients in pre-operative preparations:

  • icon Provides information about the procedure.
  • icon Shares pre-operative assessment or other forms/questionnaires.
  • icon Provides a procedure checklist.
  • icon Shares educational videos, photos, and links.
  • icon Reminds of fasting instructions or which medications to stop.
  • icon Provides secure, two-way messaging between patients and care teams.

Care teams can see with a single view if patients have:

  • icon Have read all education.
  • icon Submitted preoperative assessments or other questionnaires.
  • icon Followed dietary and medication instructions.
  • icon Been compliant and are “fit for surgery.”
  • icon Uncompleted tasks or their engagement decreases (Dashboard notifies when necessary).

Filling surgical slots by identifying flexible patients:

  • icon Collects forms and health data from patients.
  • icon Visualises patient data for the care team.
  • icon Followed dietary and medication instructions.
  • icon Helps to identify fit patients ready for surgery with short notice to fill cancelled surgery slots.
  • icon Supports hospitals' efforts to process the backlog of elective surgeries by optimising operating theatres.

Efficiency benefits Mobile App supports surgery preparations

As part of the digitised process,  patients are guided and educated through a digital care pathway via a mobile App, whilst preparing for their surgery. Patients receive timed notifications and tasks, including a digital pre-operative assessment form. Timed care pathways with automated reminders improve patient compliance and experience.

The process helps hospitals to identify patients who don't need to come to the hospital, reducing the clinical time required per patient, increasing workforce efficiency, and supporting the effort to make surgery waiting list management more efficient by automating patient communication and data collection during the patient journey.

Patient using a digital care pathway app to support his pre-operative assessment and surgery preparation

Economic benefits Remote patient monitoring and assessment

With Buddy Healthcare's supported electronic pre-operative assessment process,  the surgical teams in hospitals can remotely assess and monitor patients' progress and surgical readiness.

Pre-operative assessment nurse reviewing patients’ digital pre-op assessment forms

Efficiency benefits Filling surgical slots by identifying flexible patients

The Buddy Healthcares digital care coordination platform helps hospitals fill surgical slots caused by late cancellations. With the patients' submitted and visualised data, hospital care teams can quickly and easily identify fit patients ready for surgery with short notice to fill cancelled surgery slots.

The digital pre-operative assessment process supports hospitals' efforts to process the backlog of elective surgeries by a more efficient pre-operative process and helps to optimise the use of operating theatres.

Two nurses monitoring digital pre-operative assessments to identify surgery-ready patients for open slots.

Benefits of Electronic Pre-operative Assessment for:

Care Teams

  • icon Lower cancellation and did not attend rates through more efficient patient education and remote patient monitoring.
  • icon Helps to identify fit patients ready for surgery with short notice to fill cancelled surgery slots.
  • icon Reduces administrative burden and costs through faster and more efficient remote vetting.
  • icon Accessibility of patient information by multiple users within different departments and specialties.
  • icon Easy tracking of patient flow all the way to surgery.
  • icon Reduction of letters, paper records, phone calls, and costs through digitised pre-operative assessment process.
  • icon More efficient and smooth digital surgery waiting list management.

Patients

  • icon Electronic pre-operative assessment can be done remotely at home conveniently through the App.
  • icon It provides a simple way for patients to update the hospital through questionnaires when there are changes in their condition.
  • icon Timed instructions and reminders guide through the care process.
  • icon All care-related materials are available 24/7 in the App.
  • icon Patients in a location and at a time of their choosing can submit assessment forms and questionnaires from their mobile device, as this is monitored and managed in the Clinical Dashboard.
  • icon Patients and care teams can send secure messages through the platform when needed.

Customer success studies

How NHS Lanarkshire optimised patient flow with electronic pre-operative assessments

How NHS Lanarkshire optimised patient flow with electronic pre-operative assessments

45% fewer pre-op visits

89% of patients did not need to call

91% patient approval

Digitised perioperative pathway allowed TUH to manage 50% more ENT patients preoperatively

Digitised perioperative pathway allowed TUH to manage 50% more ENT patients preoperatively

50% increase in patient throughput

98% fewer phone calls

1h. pre-op. time savings per patient

How Orton hospital reduced its orthopaedic patients' post-operative visits by 20%

How Orton hospital reduced its orthopaedic patients' post-operative visits by 20%

20% fewer post-operative visits

90% Patient-Reported Outcome Measures (PROMs) response rate

4.5/5 patient rating

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