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Care coordination platformCASE STUDYHow NHS Lanarkshire optimised patient flow with electronic pre-operative assessmentsView Full Case Study
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Remote patient monitoring Empowering patients digitally whilst tracking and monitoring patients’ preparation and recovery progress
Buddy Healthcare's care coordination platform helps hospitals guide, track and monitor patients’ journey in real-time - from referral to surgery to recovery at home. Patients are engaged through a Patient Engagement App, combined with remote patient monitoring, which enables surgery clinics to manage an ever-increasing number of patients better and reduce the current elective surgery backlog. Clinical oversight provides many pre- and postoperative benefits to hospitals.
The clinical teams can easily monitor patients’ pre- and postoperative compliance through the Care Pathway Management dashboard. With the patient-generated medical data, care teams can prioritise patients and identify potential early signs of Did Not Attend (DNAs) / no-shows or cancellations before surgery.
Postoperative patient monitoring supports the identification of postoperative complications through patient-submitted data. The submitted data includes patient-reported outcome measures (PROM), pain meter scores, and wound photo sharing. Patient-generated medical data and remote patient monitoring after surgery can also help hospitals reduce the length of stay and readmissions.
How does digital postoperative care support your hospital or clinic?
Preoperative patient monitoring
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Manages, tracks and collects data of the patients' health on the waiting list for remote monitoring purposes.
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Automatically collects pre-assessment forms or questionnaires from patients, and visualises the data.
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Provides an at-a-glance view of the patients' progress and status, such as “waitlisted”, making it easier to prioritise patients.
Postoperative patient monitoring
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Provides access to all recovery program materials such as rehabilitation instructions to support compliance.
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Collects and visualises data such as symptoms, patient-reported outcome measures (PROM), pain scores, or wound photos.
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Notifies if a patient’s condition deteriorates helping to intervene sooner at early signs of postoperative complications.
Clinical oversight & reporting
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Collects automatically structured data in real-time and produces notifications for attention and reports for analysis.
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Gathers the medical data and visualises it for the care team members and hospital management.
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Clinical teams get a simple, easy-to-view summary of all parts of the care pathways.
Monitors surgery preparation
The platform enables tracking, monitoring and managing of patients' preparation for surgery with the help of automatically collected patient data. It shares educational materials such as pre-habilitation instructions, delivers automated notifications/reminders, and collects medical data from patients. The medical data collection includes, for example, electronic pre-operative assessment collection. The data is gathered and visualised for the care team.
The clinical dashboard provides care teams with an at-a-glance view of the patients' progress and status, making it easy to monitor many patients at once. The dashboard notifies if there is a patient with a changing condition, someone who needs to be prioritised, or identifies a patient who is not ready for surgery and needs extra support.
Monitors post-surgery recovery
Follow-up after discharge is undoubtedly a vital part of the surgical care pathway. With the help of the care coordination platform, patients are supported remotely by enhancing their recovery after surgery. At the same time, care teams monitor and assess patients' recovery.
Patients can easily submit their symptoms, PROMs, PREMs, pain scores, or wound photos from their mobile devices. The data collection process is automated, releasing more time for the clinical team for their most important task: to deliver excellent care for their patients.
Through the dashboard, care teams have a real-time view of the patients' post-surgical progress, compliance, and outcomes.
Visualising and reporting real-time data
The platform collects patients' well-being, outcomes, and experience-related (PROMs, PREMs) data. The automated collection happens during their entire surgical care pathway from the referral to recovery.
Care teams get a simple, easy-to-view summary of all parts of the care pathways. The platform provides attention notifications if a patient is about to deviate from the care pathway, helping healthcare providers to intervene sooner, at the early signs of declining engagement.
Hospital management and clinical leads can utilise the collected patient care pathway data. The clinical dashboard produces reports, thus supporting analysis and hospital services development.
Benefits of
Remote Patient Monitoring for:
Care Teams
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Supports care teams in monitoring that patients are fit for surgery through the platform.
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Supports patients after discharge and helps care teams to monitor recovery progress.
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Helps in identifying potential early signs of Did Not Attends (DNAs), postoperative complications, and reducing related hospital readmissions.
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Collects real-time patient data such as patient outcomes and experiences questionnaires
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Gathers and visualises data and notifies the care team if the hospital-set specified thresholds are exceeded.
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Reduces the care team’s workload by lowering unnecessary pre- and postoperative visits to the hospital.
Patients
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Virtual remote support and monitoring enhance the patient’s compliance and experience.
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Patients can prepare for and recover from surgery in the comfort of their own homes.
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Patients know they are monitored remotely before surgery and after discharge, creating peace of mind.
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Patients can easily submit digitised medical questionnaires/forms or pain scales to the hospital.
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The platform provides a secure, two-way interaction channel for the patient and care team and enables wound image and treatment report sharing.