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Care coordination platformCASE STUDYHow NHS Lanarkshire optimised patient flow with electronic pre-operative assessmentsView Full Case Study
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Our customersCASE STUDYHow NHS Lanarkshire optimised patient flow with electronic pre-operative assessmentsView Full Case Study
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ResourcesCASE STUDYHow NHS Lanarkshire optimised patient flow with electronic pre-operative assessmentsView Full Case Study
Digitally supported procedure preparation Easing the burden on healthcare teams
Buddy Healthcare’s platform enables patients to complete electronic pre-operative assessments, follow enhanced prehabilitation programmes, and receive automated reminders about stopping medications or attending laboratory appointments – all at the right time in their care pathway.By delivering patient education in a timely and automated manner, the platform significantly reduces the need for pre-operative phone calls, letters, and in-person visits. This minimises the administrative workload and ensures patients are properly prepared for their hospital procedure.
In addition, the platform enhances clinical oversight through risk stratification. It helps screen submitted forms and questionnaires, alerting the clinical team if a patient appears to be deviating from the pathway, may no longer require surgery, or may be unfit for the planned procedure, reducing costly cancellations. Ensures patients are informed, engaged, compliant and fit for surgery!
Learn about the benefits Benefits of Digital Procedure Preparation
By delivering patient education in a timely and automated manner, the platform significantly reduces the need for pre-operative phone calls, letters, and in-person visits.
Timed patient education
Timed patient education, including prehabilitation guidance, helps patients optimise their fitness before surgery and remain compliant.
Digital pre-operative assessments
Digital pre-operative assessments reduce the need for in-person hospital visits.
Automated guidance and reminders
Automated guidance and reminders minimise phone calls, printing, and postal communication.
Early identification of at-risk patients
Early identification of at-risk patients through analysis of submitted questionnaires and forms, including ASA 1–3 (The American Society of Anesthesiologists) classification predictions.
Improved visibility of patient readiness
Improved visibility of patient readiness helps flag those unfit or no longer requiring surgery, reducing unnecessary cancellations.
Better-informed patients
Better-informed patients are more likely to follow instructions and attend their procedure fully prepared.
The Buddy Healthcare platform Why is procedure and patient preparation so important?
Reducing surgical cancellations through better preparation
Well-prepared patients are less likely to miss or delay surgery. With digital support and reminders, patients receive timely guidance, reducing preventable last-minute cancellations.
Reducing surgical cancellations through risk stratification and deviation alerts
Our platform screens submitted forms to assist with clinical risk stratification. It flags patients (based on healhcare professionals set thresholds) who may not be fit for surgery, no longer require the procedure, or are deviating from the standard care pathway ensuring early intervention by clinical teams.
Digital Pre-operative assessments
Our platform streamlines pre-operative assessments by enabling patients to complete necessary forms and questionnaires electronically. This speeds up data collection and enables patients to complete the forms from home instead of visiting hospital before surgery.
Enhanced prehabilitation and Fitness for Surgery
Support patients in improving their physical readiness through structured prehabilitation programmes and instructions (nutrition, physical, and psychological) delivered digitally. This results in fewer complications and improved recovery outcomes.
Timely, automated reminders and education
Automated reminders about medication pauses, fasting instructions, and lab appointments etc. help patients follow pre-operative instructions accurately. Educational materials are delivered at the right time, minimising confusion and missed steps.
Reduced administrative burden
Digitally delivered education and reminders significantly reduce the need for pre-operative phone calls, letters, and in-person appointments, saving staff time and resources. (Link to NHS Lanarkshire case study.) We have reduced physical pre-operative assessment appointments by 45%.
Customer success studies
How NHS Lanarkshire optimised patient flow with electronic pre-operative assessments
45% fewer pre-op visits
89% of patients did not need to call
91% patient approval
Digitised perioperative pathway allowed TUH to manage 50% more ENT patients preoperatively
50% increase in patient throughput
98%fewer phone calls
1hr. pre-op. time savings per patient
How Orton hospital reduced its orthopaedic patients’ post-operative visits by 20%
20% fewer post-operative visits
90% Patient-Reported Outcome Measures (PROMs) response rate
4.5/5 patient rating