SUPPORT, MONITOR, AND MANAGE YOUR SURGERY PATIENTS' PROGRESS AND ACTIVITIES WITH THE PATIENT ENGAGEMENT PLATFORM

Educate, monitor & manage your patients' surgical care pathways

BuddyCare Patient Engagement Platform supports healthcare providers and hospitals in automating and managing care pathways.

Patient-facing mobile app

The Platform consists of a patient-facing mobile app for patients and a clinical dashboard for hospitals and clinics. The patients are educated and engaged through the mobile app, through which, the healthcare professionals can monitor, manage and collect data on the care pathways via a clinical care personnel dashboard.

Examples of what can be included in your patients' interface

• Information on the operation
• Pre-assessment form
• Procedure checklist
• Appointment reminders
• Educational videos and material
• Medication or fasting instructions/reminders
• Wound care information
• Rehabilitation exercises
• Pain scale
• In-app questionnaires (PROM, PREM, QoL)
• A secure two-way communications channel between patients and care teams
  
  
  Benefits to your patients
  

• Patients are always aware of the next steps
• Transparent and consistent care pathway, which is available 24/7
• Improved patient engagement and experience
• Improved communication reduces preoperative anxiety and stress

Automated care coordination reduces manual work & leads to cost & time savings 

Remote Patient Monitoring (RPM) allows a real-time at-a-glance view of all the patients’ care pathways and activities

Through the Patient Engagement Platform's dashboard, care personnel has a real-time at-a-glance view of all the patients’ care pathways and activities.  The platform provides attention notifications if a patient is having challenges or has not submitted all needed forms/questionnaires or confirmed appointments. This helps healthcare professionals to intervene sooner at early signs of potential no-shows or cancellations.

Automated Care Coordination reduces phone calls and mailing

The patient education, support, and data collection have been fully automated and delivered through a mobile app, which reduces time spent on manual care coordination such as time-consuming phone calls, mailing, or forms collection. 

Automated collection and visualisation of PROMs and PREMs

The Patient Engagement Platform collects standardised questionnaires from patients such as PROMs and PREMs and produces reports for hospital management.

Benefits to Care Personnel

• Automated perioperative care coordination and communication → fewer phone calls, less paperwork
  
  
• Improved cancellation/no-show identification → cost and time savings
  
  
• More efficient new patient scheduling after cancellation
  
  
• Automated forms and in-app questionnaires (PROMs, PREMs) collection and reporting