CARE COORDINATION & PATIENT ENGAGEMENT PLATFORM

AUTOMATE AND MONITOR YOUR PSYCHIATRIC PATIENTS' CARE PROCESS WITH TELEPSYCHIATRY SERVICES PLATFORM

Improved psychiatry outpatient clinic Outcomes With Telepsychiatry Services Platform

66%
Reduction In Admin Work

94%
Would Recommend The App To Other Patients

>95%
Of The Patients Chose To Use The App

Psychiatric Patient is filing diary through telepsychiatry app-1

Automate your Psychiatric Patients Care Process with our Telepsychiatry Services

Telepsychiatry is a niche of telemedicine that involves using digital health technology to provide psychiatric services at a distance. Buddy Healthcare offers a telepsychiatry services platform to psychiatry care units. All necessary care unit produced materials can be digitized and care coordination automated with the platform. The BuddyCare Platform allows implementing, for example, mobile-application based online training programs where the patients or patients’ parents use a mobile app, and healthcare professionals use a monitoring dashboard. 

Example of an online training program as a part of telepsychiatry services

Patients receive timed information, instructions, and exercises via mobile app push notifications. A patient participating in an online training program will observe their own behavior and behavior patterns based on particular situations. Online training via the mobile app allows patients to report their feelings in real-time, providing more accurate data for the psychiatrist or the nurse.

 

Examples of Patients’ App content

  • Daily or weekly diaries for behavior reflection
  • Daily or weekly exercises and tasks
  • Daily or weekly instructions
  • Medication instructions
  • Daily or weekly videos from the hospital
  • Forms and feedback collection
  • Real-time messaging allows sending messages 24/7

Simultaneously, a psychiatrist or a nurse monitors and instructs remotely from their web-based dashboard. The care personnel receives submitted forms, exercises, and diaries to the dashboard. Patients and care unit personnel can use real-time secure messaging for safe ongoing conversations throughout the entire online training. 

 

Examples of Dashboard features for care personnel

  • Overview in at-a-glance of the app users progress 
  • Secure real-time messaging for feedback and questions
  • Sending and receiving photos 
  • Forms, diaries and feedback collection
  • Medication follow up and management
  • Reporting tool to produce overall analysis



Benefits of the BuddyCare
Telepsychiatry Services Platform 

  • Secure messaging reduces phone calls
  • Digitized materials reduce paperwork and mailing 
  • Digitized materials are often easy-to-follow
  • Consistent and transparent care experience for all patients
  • Timed notifications and reminders keep app users (patients) on track
  • Instant reporting generates open and honest answers
  • Digitized training ensures that patients living far away or having other obstacles can attend

Virtual Care with the Telepsychiatry Services Platform

Mobile App for Patients

The patient-facing BuddyCare app helps patients to navigate through their care pathways.

Timed reminders and push notifications ensure that patients get the right information at the right time.

Patients can submit forms or in-app questionnaires to the care personnel and interact via the mobile app.

 

 

desktop-mobile-image

 

Dashboard for Care Personnel

With the dashboard, the hospital care personnel can monitor patients' care progress and see at-a-glance if patients have read all education, submitted in-app questionnaires and followed all instructions.

The patient management system collects data during the patients' pathways and enables patient interaction. The dashboard produces reports for analysis.

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Safe and Secure Platform

The BuddyCare Psychiatric Services Platform is secure and safe. We are GDPR and HIPAA compliant and have obtained CE certification. 

The Platform was co-developed with University Hospitals. Our customers consists of University Hospitals, Regional Hospitals and Private Hospitals.