Automate your surgery patients' care coordination with our award-winning patient management system


Watch this video to see how to automate your surgery patients' perioperative care pathways

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Automate your surgery patients' care pathways and monitor remotely

Hospitals are primarily preparing and guiding patients for surgery by calling or sending letters. Both calling and mailing require a lot of time and effort, and consist of several different phases.

An efficient surgery patient management system (software as a service) can help hospitals to improve operational efficiency, automate patient communication, and produce transparent and consistent perioperative care pathways for patients. 

How does the Buddy Patient Management System work?

The patient-facing App ensures that patients are aware of the next steps

The patient management system educates and reminds patients about upcoming tasks automatically and the patient is always aware of what the next steps need to be taken or which tasks need to be completed.  The patient-facing mobile app has an easy-to-use timed timeline that provides patients with all information related to their care as well as:

  • Information on the operation.
  • Administrative forms such as electronic pre-assessment form.
  • Procedure checklist.
  • Educational videos or photos.
  • When to take/stop the medication.
  • Wound care information.
  • Rehabilitation exercises.
  • Pain scale.
  • In-app questionnaires (PROMs, PREMs, QoL).
  • Secure messaging between patients and care teams.

The care personnel dashboard enables remote patient monitoring and interaction

While patients are using a mobile app, the care personnel dashboard provides a real-time overview of all patients' pre and postoperative preparations progress and activities.

   In the preoperative phase, care personnel can see at-a-glance:

  • If patients have read all education.

  • Submitted pre-op assessments or other questionnaires.

  • Followed dietary and medication instructions.

  • If the patient's condition deteriorates.

    In the postoperative phase, it is possible to monitor:

  • If patients have completed rehabilitation exercises or other tasks.

  • View pain scale measures in real-time.

  • Collect electronic patient-reported outcomes and patient-reported experience measures.

    The Patient Management System’s clinical dashboard provides attention notification if there is a patient who is about to deviate from his care pathway or has challenges. There is no need to take action with those patients who are properly adhering to the timeline tasks.
Nurses are checking pre-operative assessment digitally
Nurse using laptop

Why use patient management software for care pathway automation?

  • Automate your patients' care coordination process and reduce time-consuming manual work (phone calls/mailings etc.).

  • Ensure that patients are symptom-free and fit for surgery before an operation

  • Reduce patients' pre-operative anxiety with improved (also automated) communication.

  • Identify potential no-shows/did not attend and cancellations earlier.

  • Prepare new replacing patients faster with a digital preparation process,

  • Collect automatically patient forms and questionnaires such as pre-assessment forms or PROMs/PREMs. 

  • Generate reports for hospital management.

    We are happy to organise an online demo for you - book a time here.

What is digital patient engagement?

Digital Patient engagement means empowering patients with the knowledge, skills, confidence, and willingness to make the best decisions about their health. It enables patients to play an active role in shaping their care pathways and staying in touch with care personnel.

Today’s digital technology allows faster, seamless, and automated communication with patients while reducing care personnel administrative work and increasing patient satisfaction. Multiple studies worldwide demonstrate that high patient engagement leads to better health outcomes and lower costs for health care providers.

Buddy Healthcare’s patient management software helps care teams automate patient journeys with its automated patient education, data and forms collection, and secure patient communications.

Doctor using a telemedicine solution

The BuddyCare Patient Management System

Mobile App for Patients

The patient-facing BuddyCare app helps patients to navigate through their care pathways.

Timed reminders and push notifications ensure that patients get the right information at the right time.

Patients can submit forms or in-app questionnaires to the care personnel and interact via the mobile app. 


Dashboard for Care Personnel

With the dashboard, the hospital care personnel can monitor patients' care progress and see at-a-glance if patients have read all education, submitted in-app questionnaires and followed all instructions

The dashboard collects data during the patients' pathways and enables patient interaction. The dashboard produces reports for analysis.