We are happy to announce that the South Karelia Social and Health Care District, Eksote, has started using Buddy Healthcare’s care coordination and patient engagement platform in Lappeenranta, Finland.
The Central Hospital uses Buddy Healthcare's patient engagement mobile app to support and guide its colonoscopy and gastroscopy patients. The app makes the patients' preparation for these examinations easier and more flexible and reduces uncertainty.
All the patients who own a smartphone or a tablet with an internet connection and are attending either colonoscopy or gastroscopy examination can now benefit from the support and reminders the app provides. The mobile app will have all the necessary patient information, such as procedure information, pre-assessment forms, preparation instructions, important contact details, and automatic reminders. All the information, push notifications, reminders, and forms have been scheduled to arrive for the patients’ app at the right time.
Meanwhile, the patients are using an app. Eksote's Endoscopy Unit's dashboard provides tools that empower healthcare professionals to remotely monitor patients (RPM) or send reminders to them. The platform is fully interactive, enabling communication between patients and healthcare professionals.
According to Etelä-Saimaa newspaper, Eksote has estimated that the mobile app will support around 3800 patients annually. The hospital has stated that the most common questions from the patients concern the preparation diet and whether or not the colonoscopy or gastroscopy causes pain. Healthcare professionals are now able to relieve patients' uncertainty by chatting with them through their dashboard. Patients' questions will be answered seven days a week.
Budd Healthcare's care coordination platform has been used to improve communication between patients and the hospital. The platform will also reduce administrative work by automating the care coordination process.
We are excited to start working with Eksote!
Eksote's colonoscopy and gastroscopy patients will be guided with easy-to-use a mobile app.
