Digital Patient Engagement through Automated Surgical Care Pathways
Buddy Healthcare’s care coordination and patient engagement platform enable clinics to guide, support and engage patients during their perioperative care pathways. Simultaneously, as the platform provides timely educational content to patients, it also collects all patient-generated data through forms and in-app questionnaires to support care teams to monitor and manage the care pathways remotely.
Clear educational care pathways for your surgery patients through a user-friendly app
A patient preparing for a surgery, procedure, or appointment receives all instructions and reminders through push-notifications set at optimal times. Patients’ digital care pathways can include in-app forms and questionnaires that will be delivered directly to the care personnel's dashboard after the patient has submitted them.
Enhanced Recovery After Surgery (ERAS)
BuddyCare implements the principles of Enhanced Recovery After Surgery (ERAS) protocols to enhance early mobilization after surgery. Patients using the mobile app are supported and monitored through the platform, and patients receive post-operative instructions, wound care instructions, pain scales, and patient-reported outcomes and experience measures questionnaires through the app.
Two-way interaction between patients and care teams
Patients and care teams can send secure messages through the platform. This can significantly reduce the phone calls coming from patients or the care team's need to make calls. For example, patients can submit a question in the evening through a mobile app and care teams can respond in the morning from their interface when they arrive at work. Secure two-way messaging is very convenient for both patients and hospitals as both parties can interact easily at the day's optimal time.
“Mobile app was easy-to-use. It informed us well about the operation, reminded us what we should do and when exactly. The mobile app provided a convenient channel to contact care personnel when I had some questions related to the operation.”
- Pediatric surgery patient’s parent