AUTOMATE AND DIGITISE YOUR ENT (ear, nose and throat) PATIENTS' CARE COORDINATION

Automate your ear, nose and throat clinic's care coordination

Patients attending ear, nose, and throat (ENT) procedures must be properly informed before and after their operation. Traditionally the patients have mainly been contacted and instructed by phone and mailing, but today’s telemedicine solutions have brought the healthcare providers much more effective digital tools not only for patient communication but also for remote patient monitoring and data collection.

Buddy Healthcare's care coordination and patient engagement platform provide ENT patients with timed information through a mobile app.  Patients are educated via a mobile app where they receive push-up notifications and timed reminders. The app supports patients in pre-operative preparation and remembering important tasks and dates. The app continues to support patients post-operatively after the procedure. 

Paper format pre-questionnaires have been turned into digital format and can be filled through the mobile app without any posting delays. 

Buddy Healthcare's customers have used a mobile app for all patient communications and data collection and the healthcare professional’s dashboard for real-time remote patient monitoring and reporting.

Educate, monitor and interact with patients during the entire perioperative process 

Before the ENT procedure

• Procedure information package
• Laboratory appointment reminder
• Preassessment / Anesthesia form
• Pre-surgery checklist
• Medicine discontinuation and fasting reminders
• Surgery arrival information 

After the ENT procedure

• Post-operative instructions
• Pain scale
• Wound care and pain management information
• Surgery day feedback (Patient-Reported experience measures, PREMs)
• Patient-Reported Outcome Measures, PROMs

Read a case study of how Tampere University Hospital has used the BuddyCare platform to reduce 98% of unnecessary phone calls with patients and reduced more than 1-hour of pre-operative time spent per patient.