AUTOMATE AND DIGITISE YOUR ENT (ear, nose and throat) PATIENTS' CARE COORDINATION

Automate your ear, nose and throat clinic's care coordination

Patients attending ear, nose, and throat (ENT) procedures must be properly informed before and after their operation. Traditionally patients have mainly been contacted and instructed by phone and mailing, but today’s telemedicine solutions have brought healthcare providers much more effective digital tools not only for patient communication but also for remote patient monitoring and data collection.

Buddy Healthcare's care coordination and patient engagement platform provide ENT patients with timed information through a mobile app.

Patients are educated via a mobile app where they receive push-up notifications and timed reminders. The app supports patients in pre-operative preparation and remembering important tasks and dates. The app continues to support patients post-operatively after the procedure. 

Paper-format pre-questionnaires have been turned into digital format and can be filled out through the mobile app without any posting delays.

Through the digitised ENT care pathway, through the app, patients receive:

Pre-operatively:

• Procedure information package
• Laboratory appointment reminder
• Pre-assessment / Anesthesia form
• Pre-surgery checklist
• Medicine discontinuation and fasting reminders
• Surgery arrival information 

Post-operatively:

• Post-operative instructions
• Pain scale measurement
• Wound care and pain management information
• Surgery day feedback (Patient-Reported experience measures, PREMs)
• Patient-Reported Outcome Measures, PROMs collection